 適用於只涉及短暫而簡單的通訊
例如: 一個人只需要進行普通的查詢而不需要傳譯員在現場
適用於突發而難以安排傳譯員到現場的情況
例如: 服務使用者偶爾到訪服務提供者的辦公室，並作出簡單的查詢
適用於當事人不希望第三者出席的敏感的討論 (如
傳譯員)
例如:服務使用者透露家庭問題時會因為傳譯員在場而感到不舒服
適用於因人手困難而不能安排即場傳譯的情況
適用於有時間及距離限制的情況
 溫馨提示:
Conversation quality may be affected by the stability of the telephone network. Possible interruption may occur due to instability of mobile phone networks. Echo and noise from background may cause unclear conversation when speaker is used.
通話質量可通過電話網絡的穩定性受到影響。可能中斷可能由於移動電話網絡的不穩定發生。迴聲和背景噪聲可能會導致不清楚通話使用揚聲器時。
提示：固網電話和一個相當場地是首選。 |
For cases that interpretation cannot be conducted if the interpreter is physically absent.
e.g. A pregnant lady who needs to do ultrasonic body check up and interpreter needs to do the interpretation with the ultrasonic image.
For cases that the individual need to do reading and go through complicated or lengthy procedure.
e.g. A person needs to do interview with a service provider in which he/she is not able to read the documents used in the interview without interpreter’s assistance.
For cases that the person feels more secure with the presence of an interpreter to facilitate better communication.
A kind Reminder:
Face-to-face interpretation may not cater the urgent needs for interpretation as it relies on the availability of the Interpreter.
Possible delay for service may occur as interpreter takes time to arrive at the venue and manpower may not be available for ad hoc cases.
Hint: Telephone interpretation is suggested for ad-hoc cases (if appropriate), as more timely interpretation support can be provided. |
