- Via the telephone system which facilitates 3-way voice conference enabling provision of over-the-phone interpretation.
- TELIS can be initiated by ethnic minorities and public service providers.
Service users can get immediate interpretation support by calling our TELIS hotlines during operation hours.
TELIS: Monday to Sunday: 8 am – 10 pm (except for public holidays)
- TELIS Appointment is recommended for lengthy telephone interpretation, such as intake assessments and making applications that involve form-fillings, etc.
TELISA appointment should be made at least 24 hours in advance via TELIS hotlines, by fax (+852 3106 0455), email (tis-cheer@hkcs.org) or apply online.
- Download TELISA Request Form.
- Free of charge.
TELISA: Monday to Friday: 9 am – 6 pm
Saturday from 9 am – 2 pm (except public holidays)
*Bengali will be supported upon TELISA request.
