- Face-to-face interpretation when our interpreters are present physically in the same place as the public service providers and the EM residents
- OIS is provided UPON REQUEST BY PUBLIC SERVICE PROVIDERS.
- Download OIS Request Form.
Public service providers can make an appointment via fax (+852 3106 0455), email (tis-cheer@hkcs.org) or apply online at least 24 hours in advance. Reply for OIS will be made via email within 24 hours.
Monday to Friday: 9 am – 6 pm
Saturday: 9 am – 2 pm
*Services will be provided on need basis during non-operation hours but will remain closed during Public Holidays.
Service charges are as follows:
| Government departments and public units |
Private units |
Schools and NGOs | |
| During Operation Hour: | $100 per hour | $300 per hour | Waived |
| During Non-operation
Hour: |
$200 per hour | $600 per hour | Waived |
Charges are calculated based on 15 minutes per unit.
